Delivery Information
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1) Shipping Charge
- The international shipping price differs according to the weight and rate set by the shipping company (box weight included). The free shipping promotion is not applied for the international shipment
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-The USA domestic shipping price are vary according to the weight and rate set by the shipping company (box weight included). The free shipping promotion is applied for the shipment in the USA only
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2) Delivery Date
- Generally, delivery is completed within a minimum of 5 to a maximum of 10 business days after payment is completed.
- The delivery date may change depending on the country, product inventory, customs, and other factors.
- You can check the delivery information after the shipping has started through your email or My Page > Order Details Page.
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3) Precautions (The delivery date may be inevitably delayed due to the circumstances below. We ask for your kind understanding.)
- Ordering is done during or before company’s holidays.
- Delivery coincides with company holidays, year-end and New Year holidays, or summer holidays.
- High delivery traffic (e.g. due to bad weather)
- Orders made during Saturdays, Sundays, or festival days are sent on the next business day.
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Please see individual product sales pages for information about delivery and shipping charges, where applicable.
When you ordered, the shipping process started on the next business day automatically. You can pick the shipping service at the checkout for how fast you need your order unless there are 3-5 business days handling time of some products. Your order will be shipped by the service you choose when it is available
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For products that require shipping, we will email you as soon as your order has been shipped, and will advise of the shipping method (if any) at that time.
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The Availability of an item is an estimate of how long it will take before it is shipped out to a customer. Please note that Availability DOES NOT indicate the amount of time it will take for an item or order to reach the customer. Actual delivery time depends on the Shipping Method selected and other factors.
These are the Availability statuses that you will find on our product pages or contact us for the details
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Usually ships within 24 hours This item is in stock and will be shipped out within 24 hours (1 working day) after you place an order. Actual delivery time depends on the Shipping Method selected.
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Usually ships within 1 - 2 days This item is in stock and will be shipped out within 1 - 2 working days after you place an order. Actual delivery time depends on the Shipping Method selected.
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Usually ships within 3 to 5 days This item is in stock at a regional warehouse and will be shipped out within 3 - 5 working days after you place an order. Actual delivery time depends on the Shipping Method selected.
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Usually ships within 7 to 14 days This item will be sourced from one of our suppliers after you place an order and should arrive in our warehouse and be shipped out within 7 - 14 working days. Actual delivery time depends on the Shipping Method selected.
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Usually ships within 21 days This item will be sourced from one of our suppliers after you place an order and should arrive in our warehouse and be shipped out within 21 working days. Actual delivery time depends on the Shipping Method selected.
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Usually ships within 30 days This item will be sourced from one of our suppliers after you place an order and should arrive in our warehouse and be shipped out within 30 working days. Actual delivery time depends on the Shipping Method selected.
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Out of Stock This item is not in stock and is not currently available from our suppliers.
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Not available This item is not in stock and is no longer available from our suppliers.
If payment verification is made on the order, availability time is measured from the day the order is approved for processing.
*Availability is also subject to the quantities ordered, e.g., larger orders may require more time to prepare for shipping.